How Do I Request a Wheelchair from Southwest? A Guide to Southwest Special Assistance

In case you require assistance in the mobility side, a wheelchair of your own or airport support, Southwest airlines has a well-defined procedure of assisting travelers with disabilities. It is easy to achieve this by knowing about Southwest special assistance, the size requirements of the mobility devices, and how to make a Southwest Airlines wheelchair request online and make your trip easier.

This guide will describe the official Southwest special assistance requirements, how to seek assistance, what you should know in case you are going with your own wheelchair, and what you should anticipate during the TSA check-up-with the help of only confirmed information, as per the Southwest official wheelchair and mobility aid policy web page. If you want to know more then simply contact Southwest at  +1-800-435-9792 or directly call us at SkyTravelFly on +1-888-415-1531 for 24/7 customer assistance.

What Are the Southwest Special Assistance Requirements for Wheelchairs and Mobility Aids?

As a disability support service, Southwest Airline accommodates manual and battery-operated wheelchair. In the Disability Assistance by Southwest the airline will look after your gadget during your journey, there are weight and size limitations due to the size of aircraft cargo doors, however.

The following are the Southwest special assistance requirements:

Exact Southwest Specs: Wheelchair Size Limits

The size of your mobility device should fit through the cargo door, which has the dimensions:

• 48 inches wide
• 35 inches high

Any mobility device or wheelchair that is larger than these door sizes would not be able to fit in the airplane section.

Maximum Weight Allowed

The devices that are heavier than 500 pounds will not be accepted.

• Additional Size Restrictions

In case the wheelchair is being transported, parts of the wheelchair can be taken away or made smaller but the device should never go above:

• 34 inches in height
• 45 inches in width or depth

Any wheelchair longer than these even with portions of it taken away will not be allowed to be carried on Southwest.

How Wheelchairs Are Stored?

In order to avoid the damage of controls, wheels, and other sensitive components, Southwest takes wheelchairs in an upright position.

No Checked Bag Fees

In the Southwest’s Disability Assistance, wheelchairs and mobility aids:

• You need not to pay any regular checked baggage charges.
• This is applicable to all customers with disabilities, irrespective of the type of fare.

What is the process of requesting Southwest Airlines Wheelchair online?

You can submit your Southwest Airlines wheelchair request online before your flight. This enables the airline to humanize the personnel and equipment to help you when you get to the airport.

You may order wheelchair service by:

Online Reservation Management.

• Check into your Southwest reservation.
• Insert an additional help request.
• Point out that you require wheelchair assistance or that you have your own mobility assistant.

This is the easiest way to make a Southwest Airlines wheelchair request online.

Calling Southwest for Help

You can also seek help by calling:

• 1-800-I-FLY-SWA (1-800-435-9792) OR 1-888-415-1531

A reservation agent can revise your reservation and ensure that you are mobility-capacitated.

This is the technique to use when you require individual assistance or when you are travelling with an electric wheelchair.

How to Request Southwest Airlines Wheelchair Assistance at the Airport?

Although you may not have entered a Southwest airlines wheelchair request prior to travelling, you can request them to help you in person.

Here’s how it works:

At the Check-In Counter

Simply tell a Southwest Customer Service Agent that you require:

• A wheelchair
• Mobility assistance
• Help navigating the airport
• Preboarding assistance

Southwest will have the right support in place.

During Connections

• In case your schedule consists of layovers, the agents of Southwest will assist you in moving between gates at every stop.

During Boarding and Deplaning

You can receive:

• Help getting to your seat
• Help with the storage of your mobility device.
• Assistance in getting out of the plane.

This is included in Southwest Airlines wheelchair assistance for all the passengers who request for it.

What If I’m Bringing My Own Wheelchair on Southwest?

The formal guidelines of the wheelchair page of Southwest looks as follows:

Bring Your own Wheelchair or Power wheelchair

• It is in Southwest happy to carry your device provided it fits the above size and weight requirements.

Fill Out the Wheelchair Information Form

Southwest suggests that customers:

• Print Wheelchair/Mobility Aid Information Form.
• Complete it before arriving
• Pay to the Customer Service Agent at check-in.

This assists employees to care about your gadget in the right way.

Know TSA Screening Rules

The Transportation Security Administration (TSA) deals with security screening. Prior to the commencement of the screening, inform TSA whether:

• You are not able to walk or stand on your own.

TSA procedures include:

• Scooters and wheelchairs have to be checked.
• Seat cushions and pouches are to be checked.
• X-ray or hand-inspected must be done to walkers, canes, and crutches.

To provide additional assistance to travelers who require it, TSA has the TSA Cares program- another option of disability assistance during screening.

How to Inform Southwest That You're Bringing Your Wheelchair?

You can notify Southwest about it in advance:

• Managing your reservations by updating your information.
• Calling 1-800-I-FLY-SWA (1-800-435-9792) OR 1-888-415-1531

This guarantees that the airline that you are carrying your own manual or battery-powered wheelchair.

Does Southwest Provide Assistance on Partner Airline Itineraries?

In case your booking covers a flight on a partner airline, it is important to remember that:

• The partner airline can possess other special assistance regulations.
• Possibly different wheelchair acceptance, size limit and processes.
• Before travelling it is always advisable to check the disability support policy of the partner carrier.

Conclusion

Ordering a wheelchair on Southwest is easy. You can submit a Southwest airlines wheelchair request online, call customer service or ask at the airport. Southwest has definite policies on special assistance requirements, size of device, TSA screening and mobility aid management.  Need more help? Call us at SkyTravelFly on +1-888-415-1531 or connect with Southwest Airlines for any issue at +1-800-435-9792. Through proper preparation, travelers can use Southwest Airlines wheelchair assistance to ensure that clients travel with sufficient comfort and ease.