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How Do I Request a Wheelchair from Emirates Flight?

The mobility support offered by Emirates is well organized and will assist in the transportation of the passengers around the airport and the aircrafts securely. The airline also provides full Emirates special assistance on the rigid instructions, whether it is assistance upon check-in when boarding, finding your way around the terminal or on your own mobility aid. The following is the step-by-step description of how to make an Emirates Airlines wheelchair request online with Emirates Airlines to be accommodated in a wheelchair and what to expect during traveling.  If you want to learn more, reach out to us at SkyTravelFly on +1-888-415-1531 or directly Call Emirates at +1-888-320-1576.

Requesting Wheelchair Assistance When Emirates Flight Booking

The least amount of effort is required when you request support immediately after booking your flight. The Emirates also offers you to include your mobility needs in the process of booking so that their team can prepare the appropriate type of assistance. In case you do not take this, you may always call the airline back and place an Emirates airlines wheelchair request at least 48 hours before taking off. This assists the team in organizing all you might require, which includes the support at the airport entrance, to guide in the process of security and boarding and after landing.

What is Wheelchair Assistance at the Airport?

Once you get to the airport, Emirates staff can be present to transport you at the drop-off to the check in, security checks and transportation all the way into the plane door. When you arrive, the same will be offered to you at the aircraft door till the pick-up point outside the terminal.

In the Dubai International Airport Terminal 3, the handy assistance is available at:

  • Departures help desk in Entrance 2.
  • The Assisted Services area close to Check-in Area 2.
  • The Metro Exit 3 Arrivals Desk

These destinations will make sure that the passengers of Emirates Airlines who are being transported on wheelchair support will receive prompt assistance.

How you can Travel with Your Own Wheelchair or Mobility Aid?

Emirates can accommodate customers who come with their own wheelchairs or mobility aids such as collapsible manual wheelchairs which can be stowed in the cabin. You do not have these things in your baggage allowance.  The airline checks space availability and will store the wheelchair safely. If the item does not fit in the cabin, it will be checked free of charge as part of Emirates’s Disability Assistance.

Checking In Wheelchairs or Mobility Aids

In case mobility aids are checked in to be in the aircraft hold, Emirates personnel will check mobility aids at the check-in and record any existing damage to preclude errors check-out. They will then bring your wheelchair to the best of their ability near to the aircraft door (typically 100 meters) which is required by local airport regulations. In case it cannot do so, you would be given a temporary wheelchair to use until you are able to retrieve your own at the bags section.

What are Wheelchair and Mobility Aid Size Limits?

To achieve safe loading, mobility aids ought to fit the plane door of the aircraft. Emirates lists the following as the maximum height and width:

Aircraft Type Width Height
A350-900 114.5 in (2.91 m) 69 in (1.76 m)
A380-800 122.4 in (2.83 m) 68 in (1.72 m)
B777-200LR 101.9 in (2.69 m) 67 in (1.70 m)
B777-300ER 101.9 in (2.69 m) 67 in (1.70 m)

In case it is with another airline, you need to ensure that the rules of that carrier are followed since mobility aid constraints may vary.

Travelling With Electric Wheelchairs

Therefore, the passengers using the electric wheelchair should inform about the type of battery, size and weight long beforehand. This is necessary in order to allow Emirates to transport the equipment safely and within the international safety standards. The airline suggests at least three hours of check-in time since electric mobility requires more time to prepare.

Emirates also suggests that you should report to the airport three hours prior to the takeoff. This will provide personnel with an additional time to get your mobility aid ready to be transported safely and make sure that every rule is enforced. Electric mobility assistants also typically take up additional handling time due to battery constraints and secure storage requirements.

Carrying Canes, Crutches, or Walking Sticks

Canes, crutches and walking sticks are allowed to carry on board and they do not occupy part of the luggage limits. The crew will ensure the safe securing of them, which would make them easy to access whenever necessary.

Final Thoughts

Finally, asking Emirates mobility support is quite simple and highly organised. As long as you make the airline aware of it at the point of reservation or at minimum 48 hours notice-the Emirates special assistance requirements assistance on your behalf will be established at the very point of your departure until the very end: at the entrance of the airport until the boarding and at the exit of the landing. Emirates also makes sure that passengers who use wheelchairs or other mobility aids are well assisted during their travel in a proper, reliable and safe manner. Need more help? Give us a call now at +1-888-415-1531 or Emirates at +1-888-320-1576.

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